Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 1-800-613-9333 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

1-800-613-9333

 
 

FAQ

 

What are your store hours?

  • Most locations are open Monday - Friday 8:30am - 5pm. View our locations page
 
 

Do I have to be an Alabama Power (utility) customer to purchase from your store?

  • No. Alabama Power Appliance Centers have sold to thousands of customers who have their utility service through other power generation providers or electric co-op. We can sell to any person that comes into our stores.
  • If you are an Alabama Power utility customer, there are no service time requirements. Financing is available to anyone with approved credit.
 
 

Is there a penalty for paying off early?

  • No. Additional payments can be applied to the principal balance as directed by the customer.
 
 

Do I have to pay off my existing merchandise balance before I can add another item?

  • You do not have to pay off an existing balance before making another purchase. If your previous purchase is over thirty days you will need to complete a new credit application for approval.
 
 

Where is your store(s) located?

  • Alabama Power operates 87 locations across Alabama. Please click on the link for a complete store listing. View Our Store Locations
 
 

What happens if the appliance does not work properly?

  • APC Appliances Sales sell only vendor products with a minimum 1 year warranty and manufacturers that stand behind their product and warranties. In many cases our customers call into our in-house service department at 1-800-613-9333.
 
 

What does your Extended Service Agreement cover when a product is out of warranty?

  • Covers all parts and labor, including icemakers, bake/broil units, dryer heating elements and washing machine pumps. See terms and conditions for details.
 
 

Can I purchase an Extended Service Agreement at a later date?

  • You can purchase the extended service agreement at a later date, but purchasing it when you purchase your merchandise offers you savings up front and it allows you to purchase up to four years at a set price.