Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 1-800-613-9333 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

1-800-613-9333

Low Price Guarantee

If you find a current lower advertised price on an item of merchandise from any local retailer, we will match the price for the same item(s). If a local retailer is offering a percent off discount on an item of merchandise, we will match the final net price the local retailer is offering for the same item(s).

Low Price Guarantee details:

  • A "local retailer" is a brick and mortar retailer located within a 50 mile radius of the Alabama Power business office where the transaction is being made.
  • In order to be eligible for price matching, the "merchandise" must (i) be in-stock at a local retailer at the time of your purchase, (ii) be new in-the-box/factory-sealed, (iii) be the identical brand and model, (iv) include a manufacturer’s warranty, and (v) be advertised in print or online by a local retailer at the time of your purchase or within the following 30 days.
  • Price match concession will be considered on private labeled and/or in-house brand products if product features are comparable.
  • Price matches are made at the pre-tax price.

Our Low Price Guarantee does not cover:

  • Internet pricing from third-party fulfillment companies & resellers who do not have retail presence in an Alabama Power retail market.
  • Any financing offers, bundle offers, free items, free delivery, pricing errors, mail-in offers, coupon offers, rebates (beyond the manufacturer), items that are advertised as limited quantity, door-busters, out-of-stock items, open-box items, clearance items, refurbished/used items, deal-of-the-day, daily, special hour sale event items, credit card offers, gift card offers, rent/lease-to-own items, membership clubs, outlet center pricing, installation and services, and special sales events such as holiday events, installation labor, appliance service labor.

To take advantage of our Low Price Guarantee, just provide one of our sales associates with proof of the advertised price or referenced website. Proof consists of print ad, circular, or copy of saved URL web page. We will then review and verify the price match request. We may call the local retailer or check the website address to verify the lower price and availability of the merchandise.